Returns

Ready-made items

You can cancel within 14 days of receiving a ready-made item and return it unused for a refund. Contact us first at [YOUR EMAIL]. [Say who pays return postage.]

Custom and personalised items

Items made to your specification or personalised (names, logos, custom sizes) can't be returned just because you've changed your mind. That's why we confirm the design and price with you before printing.

Faulty or damaged

If anything arrives faulty or damaged, send us a photo within [X] days and we'll replace or refund it.